Privacy Policy

This Privacy Policy explains how La Cradelle (“we,” “our,” “us”) collects, uses, and protects your personal information when you visit or make a purchase from www.lacradelle.com

Information We Collect

When you use our Site, we may collect the following information:

Device Information

Details about your browser, IP address, time zone, and cookies installed on your device.

Information about the pages you view, products you browse, referral websites, and how you interact with our Site.

Order Information
When you place or attempt to place an order, we collect:

Your name, billing and shipping address, email, phone number, and payment details.

Information necessary to process and deliver your order.

We refer to “Personal Information” as both Device Information and Order Information.

How We Use Your Information

Process and fulfill your orders, including payment and shipping.

Send order confirmations, invoices, and updates.

Communicate with you about your purchases.

Screen for fraud or security risks.

Improve our website and shopping experience.

Provide offers or updates (if you’ve opted in).

Sharing Your Information

We do not sell your personal data. However, we may share it with trusted service providers who help us run our store, such as payment processors, shipping partners, or analytics providers.

For example:

Our store is powered by Shopify. You can read how Shopify handles your data here: Shopify Privacy Policy.

We may use Google Analytics to understand how customers use our Site. Learn more here: Google Privacy.

We may also share information if required to comply with laws, regulations, or lawful requests.

Cookies

We use cookies to improve your experience, such as remembering your cart and tracking browsing behavior. You can disable cookies in your browser settings, but some features of our Site may not function properly.

Your Rights

If you are located in the European Union, UK, or other regions with data protection laws, you may have the right to access, correct, or delete your personal information. To make such requests, contact us at info@lacradelle.com

Data Retention

We retain Order Information for our records unless and until you ask us to delete it.

Do Not Track

Please note that our Site does not change its data collection practices if a Do Not Track signal is received from your browser.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will always be posted on this page.

Contact Us

For questions, concerns, or requests related to your personal information, please contact us at:

📧 info@lacradelle.com